Student Services Assistant I

Details: Student Services Assistant I Ventura County Community College DistrictThis selection process is being conducted to establish an eligibility list that will be used to fill full-time, part-time, and temporary positions in this classification throughout the District for up to one year.The immediate need is to fill a 10 month, 40% position located at Ventura College pending Board approval.Under the direction of an assigned supervisor, a Student Services Assistant I performs specialized clerical and technical duties in a student services area which involves assignments such as admissions, registration, records maintenance, financial assistance and community services. Job Duties: Provide technical assistance and information to students, staff and the public regarding assigned area of student services in an effective and courteous manner. EInstruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness. EProcess applications and forms; review records for changes in status; request transcripts, records and other information needed to determine status of applications and forms; collect and account for student fees. EAnalyze and determine status of application and forms; refer problems to supervisor for assistance and resolutions; notify students of determination of need for additional information. ESchedule appointments for students and staff members; answer telephones and provide information and assistance. EPrepare and transmit correspondence for students, verifying student status and other information; respond to requests for other educational institutions and agencies involving the verification of student status and records. EOperate computer terminal to register students, update student records, general reports and verify student information. ECompile and prepare statistical and other reports and records; prepare and type letters, requisitions and other correspondence; prepare certificates of completion and other documents as assigned. EEstablish and maintain appropriate files and records; audit records to assure accuracy. EPrepare, coordinate, schedule and generate all data processing reports as assigned. EProvide information and assistance to instructors, other staff members and the public. ETrain and provide work direction to student aides and hourly assistants. EPerform related duties as assigned.E = Essential Duties Minimum Qualifications Any combination equivalent to graduation from high school and two years of clerical experience involving frequent public contact. Knowledge Of: Rules, regulations, procedures and policies of assigned program.Modern office practices, procedures and equipment.Record keeping techniques.Correct English usage, grammar, spelling, punctuation and vocabulary.Oral and written communications skills.District organization, operations, policies and objectives.Applicable sections of State Education Code and other applicable laws.Technical aspects of field of specialty.Basic math.Public relations techniques. Ability To: Perform clerical duties of average difficulty.Learn and interpret laws, rules, regulations and policies regarding assigned Student Services area.Operate office equipment including a computer terminal.Keyboard/type at 45 net words per minute from clear copy.Make simple arithmetic calculations.Communicate effectively both orally and in writing.Work independently with little direction.Understand and follow oral and written directions.Establish and maintain cooperative and effective working relationships with others.Meet schedules and time lines.Plan and organize work.Work accurately, effective and courteously under pressure.Train and provide work direction to others.Maintain records and prepare reports.Collect and account for student fees. Physical Abilities Hearing and speaking to communicate with others.Seeing to observe and assure accurate completionof documents.Dexterity of hands and fingers to prepare documents and operate a computer keyboard.Sitting and standing for extended periods of time.Reaching to retrieve and file records. Posting Number: 0601855 Position: Part Time Percent Position: 40 Months: 10 Employee Type: Classified Job Category: Classified Requested Start Date: TBD Work Week/Hours: Monday- Friday/8:00 a.m. to 5:00 p.m. or as determined by the department. Closing Date: 08-02-2012Required Applicant Documents:Documents not to exceed 2mb maximum Resume Required Selection Process: ELIGIBILITY LIST:Upon completion of the examination, the open / promotional eligibility list will be compiled by combining the final examination score with applicable seniority and veteran's credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill the current vacancies up to one year from the date of the technical interview.PROBATIONARY PERIOD:All appointments made from eligibility lists for initial appointment or for promotion shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service whichever is longer.ACCOMMODATIONS:Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. Salary Range: $2,879 - $3,981 - Salary will be prorated for positions that are less than 100% Starting Salary: $2,879 - $3,210 - New employees may request salary placement above step one based on directly related experience which exceeds the minimum qualifications for the classification. Advanced salary placement must be requested at the time of offer and is subject to verification of qualifying experience and applicable Collective Bargaining Agreements and/or Personnel Commission Rules. Special Instructions to Applicants EXAMINATION AND SELECTION PROCESS:This is an examination open to the public and current district employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by August 2, 2012.The examination process will consist of the following components:A) Written Examination = 20%B) *Keyboarding Examination, 45 nwpm = Pass/FailC) Structured Interview = 80%*Candidates may bring in a keyboarding/typing certificate issued within the past year at the time of the keyboarding examination to indicate typing proficiency. If valid, this certificate will be accepted in lieu of the keyboarding examination.For information on typing test locations and contact information, please copy this link (as a single line) into your browser address bar. Appointment instructions and cost (if any) are also included.https://jobs.vcccd.edu/applicants/static/customers/320/TypingCertLocations.pdfThe date range and location of the written and keyboarding examination are listed below. Candidates invited to the examination will be assigned to one day within this time frame.Date range: Monday, August 13 to Friday, August 17Location: Ventura County Community College District255 W. Stanley Avenue, Suite 150Ventura, CA 93001The structured interview will be held at the same location listed above. The date range is listed below.Date range: Monday, August 27 to Friday, August 31The above dates are subject to change. Applicants will be notified of any scheduling changes via email.Applicants will be invited to each exam component via email. Applicants must meet minimum qualifications stated by the filing deadline to move forward in the testing process.For more information and to apply, visit http://jobs.vcccd.edu/applicants/Central?quickFind=53612The Ventura County Community College District is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. Copyright ©2012 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agencyjeid-61438c90b71954029f9a27b1b8446c85

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CAMPUS BURSAR / STUDENT ACCOUNTS

Details: SUMMARY:Direct the operations of the Student Accounts Offices for our campus located in Clearwater,  FL as Bursar to insure efficient functioning of the student/customer financial process for institutional loan contract billing and receivables, student collections, loan adjustments, cash receipt/deposits and other cashiering functions. Function has front-line responsibility for all interaction with the students and key student-facing departments regarding collection of monies owed to the college. Utilize a student-focused approach to resolve complex student financial issues while ensuring compliance with all applicable regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES Review current and past due student accounts to identify at-risk accounts receivable  in order to make a collection determination which results in decisive action leading to the collection and/or resolution of past due receivables. Develop creative, solution-oriented campaigns that identify and encourage students to resolve their past due accounts receivable while emphasizing the importance of taking responsibility for managing their financial obligations to the college. Oversee the deposit operations to ensure all cash, checks, and credit card/electronic receipts processed are properly and accurately deposited in a timely manner within established Corporate Office guidelines. Reconcile and post miscellaneous receipts including Point-of-Sale (POS) transactions initiated in the bookstore and Cosmetology Salon where applicable.  Utilize sound business judgment to identify and recommend appropriate adjustments and modifications to billed charges, loan balances, monthly payment streams, and other student account related charges. Develop and maintain positive, forward-looking working relationships with the students, campus administration/faculty and Corporate Office staff while upholding the school, its staff, students and programs in the highest regard. Maintain and submit daily transaction reports including daily deposit logs utilizing established Corporate Office procedures while adhering to published month-end closing deadlines. Maintain complete and accurate records on assigned cohort including, but not limited to, detailed documentation on collection efforts, and other collection activities. Oversee end of month campus inventory and reconciliation process for bookstore and Cosmetology Salon where applicable; prepare appropriate reporting and submit to Corporate Office Accounting in an accurate and timely manner.  Performs other comparable job duties as assigned by department management.

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STUDENT LOAN ADVISOR

Details: Job OverviewJob Title:            BORROWER SUPPORT SERVICES ADVISOR                           Student Loan AdvisorJob Type:           Full-TimeLocation:            US-TX-Fort WorthDepartment:       Borrower Support ServicesSupervisory:       NoTravel Req’d:     NoJob DescriptionRemington College is seeking an exceptional borrower support services advisor!If you’re a highly motivated professional with experience in an outbound collections call center, customer service, or federal student financial aid, we want to hear from you. We’re looking for a detail-oriented advisor with superior customer service, communications, and multitasking skills and a great work ethic to join Remington College’s office in Fort Worth, Texas. This individual will report to the Default Aversion Manager.  Essential Duties/Responsibilities: Contacts Remington College federal student loan borrowers to help reduce the number of delinquent student loan borrowers and minimize student loan default.Promotes student loan financial literacy and assists borrowers in exercising federal student loan repayment options.Tracks the federal student loan repayment status of former students to maximize student loan repayment while minimizing cohort default rates.Communicates with former students by telephone, mail, and email to reaffirm their repayment options and responsibilities and to assist them in using their options and managing their responsibilities.Serves as a liaison between the student, school, lender, loan servicer, and guarantee agency as needed to maximize repayment and reduce default.Assists eligible borrowers in completing and submitting applications for deferment, forbearance, discharge, or other repayment options.Understands and applies accepted guidelines, rules, and/or regulations relevant to federal student loans and in the application of FERPA and FDCPA laws. Performs other duties as assigned by supervisor.  We offer a competitive salary, along with a comprehensive benefits package that includes health, dental, disability, life, vision, 401K, and flexible spending accounts, for full-time employees. Learn more about us! Visit our Remington College web page.How to ApplyInterested candidates: Please click the APPLY NOW button.Remington College is an Equal Opportunity Employer. We provide reasonable accommodation where appropriate to applicants with disabilities.

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