Details: Admissions Representative Campus Corinthian Colleges, Inc. If you’re looking for an exciting opportunity with a robust company committed to changing students’ lives and doing the right thing, Corinthian Colleges, Inc. is the place for you. As one of the largest post-secondary education companies in North America, we are on the cutting-edge of the industry and forging ahead into a new era of leadership, growth and innovation. We currently operate more than 100 campuses through Everest College, WyoTech and Heald College and are dedicated to delivering on the promise to our students. At CCi you’ll work with impassioned employees and have the support you need to make great things possible. General Job Description: Under direct supervision, recruit qualified candidates for the college’s academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. All activities will be monitored to ensure consistency with company standards. Job Responsibilities (with percent of time allocated to each activity group): The expectation is that the majority of an Admissions Representative’s time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program. Prospect/Student Interaction (90%) Building Relationships • Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula and academic standards—and encourage qualified prospects to schedule an appointment for an interview. • Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards. • Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role. • Participation in organized phone-a-thons according to company best practices is required and is an essential part of day-to-day activity. • Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospects/students. • Follow up on all inquiries that fail to schedule or show for an interview. • Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns. Interviews • Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy. • Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times. • Meet with the potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. Discuss and advise suitable programs in accordance with the student’s desires, qualifications and objectives. • Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college. Mentoring and Guidance (5%) • Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process. • Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete). • Mentor and advise students to help them identify their unique skills and interests. • Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member), and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements. Administrative (5%) • Accurately account for all inquiries and the admissions activity associated with all inquiries. • Complete daily activity reports. • Ensure that all pre-start paperwork is completed accurately and in a timely manner. • Keep all required reports current and accurate, including information stored in the system. • Attend and successfully complete all training for this position, as required at any time by the Company. • Perform other duties as assigned by local leaders. • Attend meetings as directed by supervisor. Key Behaviors: • Dependability: Responds to requests for service and assistance • Teamwork: Balances team and individual responsibilities • Decision Making: Displays willingness to make decisions • Communication: Effectively communicates with others • Time Management: Is able to complete all job requirements in allotted time • Work Ethic: Displays an organized and results-oriented approach, and motivation to perform without extensive direction • Accuracy: Displays high quality of work and level of accuracy
Showing posts with label Representative. Show all posts
Showing posts with label Representative. Show all posts
Wednesday, 18 July 2012
Sunday, 15 July 2012
COLLEGE ADMISSIONS REPRESENTATIVE
Details: Job Purpose / Summary:The American School of Technology is a privately owned college specializing in HVAC/R, Medical Assisting, Medical Billing and Coding, Business Administration and Personal Fitness Training. We are currently expanding our admissions sales force and would like you to be part of our team. If you are motivated, energetic and enjoy helping people reach their career goals then this may be the job for you. Industry experience preferred. There will be great opportunities for advancement for someone that would like to grow with a company!Under direction of the Director of Admissions the Admissions Representative is responsible for the admissions process including, but not limited to arranging prospective student interviews, conducting student interviews and following up with students to ensure proper completion of admissions process.Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Arranging Prospect/Family Interview Contact company generated leads for prospective student interviews in timely manner Conduct proper referral generation activities Conducting Prospect/Family Interviews Evaluate, interest, desire, motivation, family support, and academic background Present the academic and career opportunities available to graduates Provide a detailed explanation of the features and benefits available at AST Finalize and complete application paperwork when appropriateEnrollment Management Follow-up with applicants to ensure they complete required pre-registration activities (testing, financial aid paperwork, etc) prior to starting classes Re-contact “no-shows" for possible transfer to subsequent classes Seek referrals from applications, teachers and counselors as well as additional opportunities during the course of daily operations Weekly Activity Reports and Administration Attend mandatory admissions meetings each Monday Submit all applications and leads generated the prior week Update and submit end of week report at close of business daily to the National Director of Student Recruitment via email Immediately follow-up on all requests from the Director of Admissions and other members of the AST leadership team Other duties as assigned
Friday, 13 July 2012
Admissions Representative
Details: Education Affiliates provides educational programs that deliver real-life career skills in high demand occupations that lead to employment upon graduation and a lifetime of personal growth.Position Summary: Responsible for systematically and ethically advising students regarding enrollment into the institution, working within the standards and guidelines established by the institution. Due to the highly regulated nature of the industry please be advised all phone and interview interaction with potential students may be recorded and audited for compliance and quality assurance purposes. Essential Duties and Responsibilities 1. To be present, ready to work, on-time for all scheduled hours. 2. Conducts telephone interviews to screen potential student applicants and set up school visits with each applicant. 3. Conducts personal interviews to qualify candidates, present features and benefits of the program offerings and prepare the student to start in the next available class. 4. Upholds the highest standard of ethics and truthfulness in providing information to prospective students regarding educational programs, facilities, educational costs, financial aid, completion/graduation/placement and earnings data. 5. Effectively addresses student’s concerns and assists them in their transition into school. 6. Accurately presents the responsibility of the student as to what it takes to successfully start school, be successful in school, and graduate. 7. For those involved in high school outreach, communicates and networks with educators and other high school personnel to schedule and present the school’s outreach program presentations. 8. Maintains full knowledge of the institution catalog so as to be able to fully explain all course offerings and to select a program which best fits each student’s needs and goals and provides the student with all required student disclosure statements and information. 9. The representative will insure that all prospective students will be given the opportunity to meet with a Financial Aid Associate and given a tour of the school prior to signing an enrollment agreement or contract. Representatives will refer prospective students to a third party informational website that details the key questions to ask when choosing a school and the typical issues surrounding transferability of credit. 10. Assists students in completing all relevant applications and assures all required documents are obtained so that the student meets the admissions requirements of the institution. 11. Completes the student application process by obtaining the application fee and the student application form. 12. Ensures that satisfactory enrollment agreements are completed with each enrolled student including proof of prior education, test scores, transferable courses and other enrollment variables that may prohibit student’s enrollment. 13. Fully understands the tuition financing options and sources. Fully understands and explains the student’s responsibilities and is able to convey basic program eligibility requirements. Refers students to the financial aid department so that financial aid can be considered and be available when needed. Admissions representatives may not provide guidance to prospective students regarding financial aid. 14. Communicates with other departments to convey the needs of each individual student. 15. Solicits referrals and Personally Developed Referrals (PDRs) from all prospective students. 16. Participates as a team player. 17. Utilizes competent administrative skills by completing administrative tasks on time. 18. Follows up on all student inquiries in a prompt manner so as to provide excellent customer service to meet the needs of each prospect. 19. Handles all other duties as assigned.
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