Details: Do you want to make a difference? Do you enjoy helping others? The Aveda Institute Los Angeles is seeking a highly motivated, detail-oriented and enthusiastic team member for the role of Financial Aid Counselor. The primary role of the financial aid counselor is to administer activities associated with the coordination of financial and general aid programs. The Aveda Institute Los Angeles was founded in 2008 to create the most successful entrepreneurs in the professional beauty industry. Our curriculum entails practical knowledge gained from today’s most successful masters in hair care and retail services. The mission of the Aveda Institute Los Angeles is to inspire and educate our students, our team and our guests about beauty, fashion, wellness and nature. This includes preparing our students for Professionals in the field of cosmetology. The Aveda Institute Los Angeles is committed to fostering an environment of respect and trust in order to allow students and team members to express their individuality and creativity. The distinctive learning and work environment at the Aveda Institute Los Angeles encourages personal and professional growth, the continuous quest for knowledge and a commitment to teamwork.Description of Duties: Demonstrate a strong understanding that the spa/salon industry is “high touch,” meaning that it requires strong interpersonal skills and attention to the needs of others. This includes, but is not limited to: Ability to be both positive and cooperative Ability to empathize with others Ability to be aware of my impact on others Ability to be flexible Ability to accept and use feedback from instructors, staff and students Ability to motivate myself Ability to learn from experience Ability to deal with frustration in a constructive manner Ability to deal with conflict in a constructive manner Ability to express feelings effectively and appropriately Ability to take responsibility for myself Ability to demonstrate self-knowledge, self-acceptance, and emotional stability Ability to demonstrate professional conduct at all times. Counsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money and management and financial planning; individualize information to the particular needs and situation of the student Collect and/or analyze financial data on students to determine aid eligibility and make awards within federal and/or institutional guidelines Evaluate unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustment or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process Answer questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility Prepare and present information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops and recruitment sessions Analyze various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation Interface with students and lenders, employers, guarantee agencies and/or staff to resolve challenges Assist with other financial and activities such as outreach, audit and program reviews, reporting and monitoring. Understand and adhere to the sensitive nature of personal financial matters, the requirements of the Family Rights and Privacy Act of 1974, and the confidentiality of business carried on in the Office of Federal Financial Aid Monitor institutional compliance of all Federal, State and Institutional financial aid programs including Federal Pell grants, and State grant programs Develop and enforce policies and procedures to ensure equitable and fair treatment of all students Partner with Financial Aid team to determine student eligibility through needs analysis and verify applicant data (applicable for students selected by federal programs) Assist with disbursement of aid to students with Accounts Receivable function to provide for timely posting and accurate reconciliation. Assist with computer operations of the department relating to Financial Aid Packaging, Document Tracking and Aid processing Maintain a positive interaction with all teams of the Aveda Institute Los Angeles; communicate relevant regulations and their impact on Institutional practices Maintain a positive relationship with external social and government agencies Work with Institute Support Center Financial Aid team on reporting correct enrollment status Demonstrate a strong knowledge of principles and practices of financial aid administration Exhibit strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community Participate on conference calls and attend meetings as required Actively participate in Institute events (ex. Beauty for the Earth, Earth Jam, Experience Night, Career Fairs, Quarterly Celebrations, etc.) Perform other duties as assigned and/or required
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