Details: Job OverviewJob Title: BORROWER SUPPORT SERVICES ADVISOR Student Loan AdvisorJob Type: Full-TimeLocation: US-TX-Fort WorthDepartment: Borrower Support ServicesSupervisory: NoTravel Req’d: NoJob DescriptionRemington College is seeking an exceptional borrower support services advisor!If you’re a highly motivated professional with experience in an outbound collections call center, customer service, or federal student financial aid, we want to hear from you. We’re looking for a detail-oriented advisor with superior customer service, communications, and multitasking skills and a great work ethic to join Remington College’s office in Fort Worth, Texas. This individual will report to the Default Aversion Manager. Essential Duties/Responsibilities: Contacts Remington College federal student loan borrowers to help reduce the number of delinquent student loan borrowers and minimize student loan default.Promotes student loan financial literacy and assists borrowers in exercising federal student loan repayment options.Tracks the federal student loan repayment status of former students to maximize student loan repayment while minimizing cohort default rates.Communicates with former students by telephone, mail, and email to reaffirm their repayment options and responsibilities and to assist them in using their options and managing their responsibilities.Serves as a liaison between the student, school, lender, loan servicer, and guarantee agency as needed to maximize repayment and reduce default.Assists eligible borrowers in completing and submitting applications for deferment, forbearance, discharge, or other repayment options.Understands and applies accepted guidelines, rules, and/or regulations relevant to federal student loans and in the application of FERPA and FDCPA laws. Performs other duties as assigned by supervisor. We offer a competitive salary, along with a comprehensive benefits package that includes health, dental, disability, life, vision, 401K, and flexible spending accounts, for full-time employees. Learn more about us! Visit our Remington College web page.How to ApplyInterested candidates: Please click the APPLY NOW button.Remington College is an Equal Opportunity Employer. We provide reasonable accommodation where appropriate to applicants with disabilities.
No comments:
Post a Comment